My Ant's Predictive Dialer's Features - Manage All Business Contacts
Predictive Dialer - Contacts Manager
Call Center companies are in a type of business dependent on a wide variety of contacts - employees, agents, salesmen, contractors, and customers.
The Predictive Dialer has a sophisticated module to manage all such contact information.
It provides instant access to relevant information - all by a simple mouse click on a contact.
For instance, by clicking on a salesman's name, you can see all the projects that salesman has yielded, the appointments he/she went to, and any commission payments, etc...